Patterson Dental’s Dolphin Cloud software is now integrated with Weave the all-in-one customer communications and engagement platform for small- and medium-sized enterprises.
Weave’s Chief Product Officer, Branden Neish, stated that the company’s most recent integration with Dolphin Cloud “helps reinforce our supremacy as the premier patient interaction platform for dentists.”
We are now able to offer the most potent and effective Weave experience to more dental clinics than ever before thanks to this integration.
This connection has us tremendously thrilled, and we anticipate more to follow shortly.
Although being busier than ever, the ongoing personnel shortfall has affected dental clinics as well. By automating time-consuming revenue-generating chores like appointment reminders and review text messages, this integration gives businesses the tools they need to save time. According to recent research, offices that use Weave’s automatic appointment reminders can liberate up to three hours per week that they can use for other purposes.
Chester Wang, president of Dolphin, stated, “We are really happy about this collaboration with Weave, which improves the process for Dolphin Cloud users.”This agreement continues our commitment to empowering our clients to effectively expand their practices while delivering great experiences for their patients,” the company said.
By frequently synchronizing the two programs throughout the day, this integration expands on fundamental Weave capabilities like two-way messaging, VoIP, and Team Chat. Moreover, offices may benefit from other improved Weave products thanks to this sync.
Additional Integration Features & Benefits
- Call Pop – When patients call, you’ll see patients’ names, upcoming appointments, notes, and more like an advanced caller ID.
- Customer Profile– The profile allows the customer to see detailed information about the patient/customer calling, such as specific demographic information at a glance. This profile is opened as soon as the customer answers the phone.
- Appointment Reminders– Create, customize, and filter automated texts and emails to remind your patients of upcoming appointments.
- Recall Reminders – Automated recall reminders keep your chairs filled by sending out automatic reminders to your overdue patients. Customize reminders to go out via text or email, filter by location, and recall type.
- Birthday Reminders – Customize and send out celebratory reminders to your customers when their birthday comes along to let them know you care about them.
- Save the Date Reminders – Send appointment reminders via text with dates and times, so patients can add them to their schedules.
- Schedule Sync – Quickly filter your schedule by synced confirmed and unconfirmed patients. Weave gives you built-in communication tools to quickly reach out and follow up with people on your schedule.
The software that dentists choose to use for patient involvement and communication is called Weave. Weave has been recognized as a Leader in the G2’s 2023 Winter Report for Patient Engagement and Patient Relationship Management Software this year, and the company also took up the Dentaltown Townie Choice Award® for Best Patient Communication System.
