Nexthink, the leader in Digital Employee Experience (DEX) management software, has announced it is part of the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program. The AWS ISV program partners with software solutions that run on or integrate with AWS to drive new business and accelerate sales cycles by connecting the participating ISVs with the AWS Sales organization.
Nexthink’s acceptance into the AWS ISV Accelerate program enables the company to meet customer needs through collaboration with the AWS Sales organization. For AWS customers, they get easy and direct access to the market leader in DEX, to scale up their proactive IT strategy. Due to Nexthink’s unparalleled visibility into employee issue detection, diagnosis, and remediation, IT can see, diagnose and fix issues before they become critical.
Additional benefits that Nexthink provides Digital Workplace Teams include:
- Infinite Scalability – Nexthink’s Infinity platform scales up to millions of workplaces, thousands of SaaS and local applications, and billions of telemetry data-points accessible to IT teams in seconds via APIs, Nexthink Query Language (NQL) or our visual editors.
- Diagnostics & Analytics – AI-driven incident diagnostics speed up troubleshooting by spotting patterns, comparing to benchmarks, and then attributing issues to root causes, allowing IT teams to become truly proactive.
- The new Experience Central – Nexthink’s patented “Moments of Experience” algorithm and digital experience scores provide IT leaders with continuous understanding of the key issues that are affecting the digital journey of employees in the enterprise and impacting productivity.
- Collaboration Experience – By combining application telemetry with advanced machine-learning analytics, IT administrators can rapidly validate, isolate, and remediate on leading Collaboration Apps like Teams and Zoom with Nexthink – preventing any performance issues for employees.
- New Alerting module – Built-in and baseline-based alerting system with capabilities to assess the impact of issues and provide prioritization for resolution. A growing collection of built-in alerts from the Nexthink Library allows IT teams to quickly operationalize and customize their system for the most common problems and integrate it with third-party systems for proper handling.
- Advanced Remediation and Integration capabilities – Cloud-intelligence retrieves data and delivers instant fixes on any issue from behind the scenes without interrupting employees. Additionally, the new connector system and APIs native in the Nexthink Infinity platform allow out of the box integration with the most popular system management, ITSM and tools for a full automation of IT.
