RingCentral, Inc. , a leading provider of AI-powered global enterprise cloud communications, video conferencing, collaboration, and contact center solutions, today announced a next-generation communications solution for frontline workers, employee- or company-owned mobile devices with a walkie-talkie, voice, AI-powered video capabilities, team messaging, file sharing and more. In the past, frontline workers were burdened with juggling multiple devices. With RingCentral’s powerful frontline workforce solution — which now offers a new push-to-talk capability — frontline workers in industries like healthcare, retail, and manufacturing can use a single device to seamlessly connect with the rest of their organization and to communicate.
“Frontline workers need to be given the right tools to perform their jobs with speed and precision. Without digital investments, they’re set up to work in silos,” said Srini Raghavan, chief product officer, RingCentral. “With our new Frontline Worker solution, businesses can bridge departmental gaps and empower their frontline workers with mobile-centric tools that include push-to-talk capabilities along with message, video, and phone so they can communicate with their field and back-office teams.”
