Visitt, the first Proactive Building Operating System in the world, adds Carr as a client to implement its AI-driven operating platform across its portfolio. Carr is a leading owner, operator, developer, and acquirer of high-quality commercial properties in the Washington, D.C., Boston, and Austin markets.
Visitt’s deep data insights and AI-driven work order and maintenance processes provide Carr the ability to proactively improve operational savings across their portfolio from a single location and in real-time. Tenant sentiment data, mobile-first collaborative tools for onsite personnel, and user-friendly tenant experience features are all part of Visitt’s next-generation range of building operations solutions.
One Congress, a one million square foot showpiece office building in downtown Boston, and The Wilson, the 348,000 square foot office portion of a 940,000 square foot mixed-use development in the centre of Bethesda, Maryland, are two of the Carr buildings starting Visitt’s platform.
“We are thrilled that Carr has chosen Visitt as their portfolio-wide building operating system,” says Itay Oren, Co-founder & CEO at Visitt. “Carr’s commitment to providing their customers with the highest levels of service through innovative technology mirrors our own, and as their partner, we will ensure that their teams can continuously and proactively improve portfolio-wide efficiencies and enhance their customer experience using our next-generation technology and data insights.”
“At Carr, we look for opportunities to improve the customer experience constantly,” says Linda Cogburn, Senior Vice President of Operations at Carr. “Our Chief Technology Officer, Ilan Zachar, identified Visitt as a stand-out platform that provides the ability for our teams to anticipate customer concerns and understand customer sentiment through AI insights. Visitt impressed us with its modern architecture, providing a platform that allows for growth and expansion.”
